Prescription Medications
How to place an order, submit a prescription, and get your medication delivered safely.
Do I need a prescription?
Most prescription medications require a valid prescription from a licensed healthcare provider. This helps ensure the medicine is appropriate for you, the dosage is correct, and potential interactions are reviewed.
How to submit your prescription
- Upload it during checkout (if this option is available for your order).
- Ask your doctor’s office to send it to us directly.
- Contact support if you need help choosing the best submission method for your country and medication type.
Prescription requirements: please make sure the scan/photo is clear and readable, and that the prescription includes the doctor’s name, signature, date, and any required stamps/seals.
If you’re looking for products that don’t require a prescription, please visit our OTC (no prescription) page.
What happens after you order
- We confirm your order details.
- We verify the prescription (when required).
- We process and prepare the shipment.
- You receive delivery and tracking information (when available).
Your medical information is securely protected. We use end-to-end encryption to safeguard your prescriptions and personal data.
Need help?
If you’re unsure whether your medication requires a prescription or you have questions about your order, please reach out via our Contact Us page.